Refund and Cancellation Policy
Last updated: August 21, 2026
Effective date: August 21, 2026
Version: 2026-08-21
This policy applies to consumer memberships purchased from Business Launch Toolbox LLC d/b/a BuzzCard.app (“BuzzCard,” “we,” “us,” or “our”).
Quick summary
- All memberships automatically renew until cancelled.
- Cancel in the app at Account → Membership → Cancel.
- Cancellation takes effect at the end of the current billing period.
- We do not give partial-period refunds outside the 60-day guarantee.
- VIP 1-Year is a recurring annual membership. It automatically renews each year unless cancelled.
1. How to cancel
You can cancel yourself at any time in the app: Account → Membership → Cancel.
Your cancellation is effective at the end of your current billing period. You can keep using the membership until that date. We will not charge the next renewal after the cancellation takes effect.
If you need help finding the cancellation setting, email jake@buzzcard.app.
2. Membership prices and renewal
| Membership | Price | Renewal |
|---|---|---|
| Regular | $10.00/month | monthly, until cancelled |
| VIP | $25.00/month | monthly, until cancelled |
| VIP 1-Year | $100.00/year | annual, until cancelled; recurring annual membership |
| VIP Household Add-On | $10.00/month each | monthly, up to 8 members |
The card on file is charged automatically at the start of each billing period until you cancel.
Founder and College Student Founder memberships are prepaid, one-time purchases offered by invitation. They do not automatically renew, and there is nothing to cancel. They are non-refundable after the 60-day guarantee period below.
3. No partial-period refunds
Except for the guarantee below, payments are non-refundable after a billing period begins. We do not provide prorated or partial-period refunds for unused time, cancellations, or changes of mind.
4. 60-day guarantee
“Save more than 60 days of membership in your first 60 days, or get a full refund.”
The guarantee is based on 60 days of membership VALUE for the membership tier you purchased:
| Tier | 60-day membership-value bar |
|---|---|
| Regular | $20.00 |
| VIP Monthly | $50.00 |
| VIP 1-Year | $16.66 |
| Founder | $16.62 |
| College Student Founder | $16.54 |
We determine whether the guarantee applies using the valid redemptions recorded in your account during the first 60 calendar days and the value of those redeemed offers. If the recorded value does not exceed the bar for your tier, the guarantee applies.
The 60-day period starts on the date of a new purchase. It does not restart when a membership renews.
To request a refund under the guarantee, email jake@buzzcard.app within your first 60 days. Please include the email address on your BuzzCard account and any details that will help us locate your membership. We will review your request and respond within 5 business days.
If the guarantee applies, we will issue a full refund to the original payment method when possible. Bank or card-provider processing times can vary after we issue the refund.
Prepaid plans, including VIP 1-Year, are non-refundable after 60 days.
5. Pause instead of cancelling
Before you cancel, we may offer a one-time pause of 1, 2, or 3 months. A pause is available once per 12 months. It is optional and is not a refund. The app will show any pause terms before you accept them.
6. Billing questions and chargebacks
If you believe a charge is incorrect, contact us first at jake@buzzcard.app. We will try to resolve the issue promptly.
Please do not file a chargeback before contacting us. Filing a chargeback does not change your responsibility to follow this policy, and we may provide relevant account and billing information to the payment provider to respond to the dispute.
7. Contact
For cancellations, refunds, billing questions, or help with the guarantee, email jake@buzzcard.app.